Neli Arias, our Manager of Loyalty Marketing, has been with Oceania Cruises since 2010 and has become a familiar face among many of our cherished guests. She began assisting with Marina’s Inaugural events when she first came on board, eventually shifting to work on national accounts, which ultimately led to her current role. Neli delights in meeting our guests and has gotten to know a great number of them over the years. She’s looking forward this year’s Oceania Club Reunion Cruise with our Senior Vice President, Nikki F. Upshaw, in April. Below we caught up with Neli to hear more about her and her role at Oceania Cruises.
What do you like best about working in the cruise industry?
After working with attorneys for 22 years, the cruise industry was a breath of fresh air. You get this overwhelming feeling of happiness knowing that you’re making people’s dreams come true by facilitating a journey that allows them to see the world and experience new and exciting things.
What are you most excited about regarding the upcoming Oceania Club Reunion Cruise?
The experience that I enjoy on board with our guests is remarkable. Not only do I get to spend time with them, I develop friendships and get to know them on a more personal level. That’s what I most love about our reunion cruises – the camaraderie and new memories.
What do you love about your role as Manager of Loyalty Marketing?
I would have to say my interaction with our guests. I feel our guests are our most important asset, and as such I feel privileged to have been given the opportunity to enhance their Oceania Cruises experience by acting as an ambassador for our brand. My greatest pleasure is to see our guests return time and time again to sail with us. It solidifies the fact that we meet and, often exceed, our goal in striving to make our guests’ onboard experience one that ensures they return.
Meet Neli on one of our upcoming Signature Sailings: